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doc: add notes about package compatibility
We need to emphasise that the repmgr packages are only compatible with packages based on the PGDG filesystem layout; 3rd party vendor packages often put application and data directories elsewhere. See e.g. GitHub #427.
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@@ -87,12 +87,27 @@
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</para>
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<para>
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To minimize downtime during major upgrades, for more recent PostgreSQL
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versions <ulink url="https://www.2ndquadrant.com/en/resources/pglogical/">pglogical</ulink>
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versions (PostgreSQL 9.4 and later),
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<ulink url="https://www.2ndquadrant.com/en/resources/pglogical/">pglogical</ulink>
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can be used to set up a parallel cluster using the newer PostgreSQL version,
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which can be kept in sync with the existing production cluster until the
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new cluster is ready to be put into production.
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</para>
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</sect2>
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<sect2 id="faq-libdir-repmgr-error">
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<title>What does this error mean: <literal>ERROR: could not access file "$libdir/repmgr"</literal>?</title>
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<para>
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It means the &repmgr; extension code is not installed in the
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PostgreSQL application directory. This typically happens when using PostgreSQL
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packages provided by a third-party vendor, which often have different
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filesystem layouts.
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</para>
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<para>
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Either use PostgreSQL packages provided by the community or 2ndQuadrant; if this
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is not possible, contact your vendor for assistance.
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</para>
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</sect2>
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</sect1>
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<sect1 id="faq-repmgr" xreflabel="repmgr">
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@@ -20,18 +20,23 @@
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Currently, &repmgr; RPM packages are provided for versions 6.x and 7.x of CentOS. These should also
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work on matching versions of Red Hat Enterprise Linux, Scientific Linux and Oracle Enterprise Linux;
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together with CentOS, these are the same RedHat-based distributions for which the main community project
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provides packages (see the <ulink url="https://yum.postgresql.org/">PostgreSQL RPM Building Project</ulink>
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(PGDG) provides packages (see the <ulink url="https://yum.postgresql.org/">PostgreSQL RPM Building Project</ulink>
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page for details).
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</para>
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<para>
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It appears Red Hat provides enterprise users with PostgreSQL RPMs with a different
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filesystem layout to the community RPMs, in which case the 2ndQuadrant &repmgr; RPM packages
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may not be compatible. Please contact your support vendor for assistance.
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</para>
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<para>
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Note these &repmgr; RPM packages are not designed to work with SuSE/OpenSuSE.
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</para>
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<note>
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<para>
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&repmgr; packages are designed to be compatible with community-provided PostgreSQL packages.
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They may not work with vendor-specific packages such as those provided by RedHat for RHEL
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customers, as the filesystem layout may be different to the community RPMs.
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Please contact your support vendor for assistance.
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</para>
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</note>
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<sect2 id="packages-centos-repositories">
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<title>CentOS repositories</title>
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@@ -26,6 +26,15 @@
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at the same time as each &repmgr; release, as it can take some days for
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them to become available via the main PGDG repository. See following section for details:
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</para>
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<note>
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<para>
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&repmgr; packages are designed to be compatible with the community-provided PostgreSQL packages.
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They may not work with vendor-specific packages such as those provided by RedHat for RHEL
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customers, as the filesystem layout may be different to the community RPMs.
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Please contact your support vendor for assistance.
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</para>
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</note>
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<para>
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For more information on the package contents, including details of installation
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paths and relevant <link linkend="configuration-service-commands">service commands</link>,
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